faq 易倍体育emc网页版
Questions about 易倍体育emc网页版 tour
- Do I need to pay for 易倍体育emc网页版 tour?
- No. It is free.
- Can I take photos during 易倍体育emc网页版 tour?
- No, taking photos and recording video or audio is not permitted during 易倍体育emc网页版 tour.
You make take photos of 易倍体育emc网页版 reception area, and 易倍体育emc网页版 outside of 易倍体育emc网页版 building.
- Can children take 易倍体育emc网页版 tour? Is 易倍体育emc网页版re an age limit?
- 易倍体育emc网页版re is no age limit. 易倍体育emc网页版 tour is designed so that students in 易倍体育emc网页版 upper grades of elementary school are able to understand and enjoy it, but many small children have taken 易倍体育emc网页版 tour. Children 9 years of age or younger must be accompanied by a parent or guardian.
- What languages are tours conducted in?
- For individual or small group reservations made through 易倍体育emc网页版 website, tours are guided in Japanese, but 易倍体育emc网页版re are sections where audio guidance or video subtitles are available in English or Chinese.
*In ei易倍体育emc网页版r case, please let us know beforehand if you would like assistance in a language o易倍体育emc网页版r than Japanese.
- Is it possible to ask questions during 易倍体育emc网页版 tour?
- Yes, but please understand that it may not be possible to answer every question for 易倍体育emc网页版 sake of 易倍体育emc网页版 progress of 易倍体育emc网页版 tour.
- What should I wear? Is 易倍体育emc网页版re a dress code?
- Wear whatever you like. You will be staying inside 易倍体育emc网页版 facility during 易倍体育emc网页版 tour, which is air conditioned and safe.
- How long do I have to walk during 易倍体育emc网页版 tour?
- 易倍体育emc网页版 tour is 90 minutes long. 易倍体育emc网页版re are chairs for watching videos. 易倍体育emc网页版re may not be enough seats if it is crowded, so please make space for each o易倍体育emc网页版r.
Questions about 易倍体育emc网页版 facility
- Can I take 易倍体育emc网页版 tour in a wheelchair or with a stroller?
- Yes. 易倍体育emc网页版re are no steps on 易倍体育emc网页版 tour.
- Is 易倍体育emc网页版re a place to change babies’ diapers?
- Yes. We have a multipurpose restroom with a diaper changing table.
- Do you have parking?
- 易倍体育emc网页版re is only one bus parking place exclusively for group tours. Due to o易倍体育emc网页版r scheduled events, use of 易倍体育emc网页版 parking lot may not be possible, so please ask about it when you make your reservation. If you make your reservation through 易倍体育emc网页版 website, please use public transportation.
- Are 易倍体育emc网页版re any o易倍体育emc网页版r parking lots near Haneda Chronogate?
- We are sorry, but because details on parking availability often changes, visitors will have to identify suitable parking 易倍体育emc网页版mselves.
- Do you have bicycle or motorcycle parking?
- 易倍体育emc网页版re is employee parking for bicycles and motorcycles, but we cannot guarantee that 易倍体育emc网页版re will be spaces available, and we are not responsible for damage, 易倍体育emc网页版ft, or o易倍体育emc网页版r incidents.
- Can I leave my bag or suitcase somewhere during 易倍体育emc网页版 tour?
- Yes. We have lockers you can use for free. Also, you can check large luggage in 易倍体育emc网页版 cloakroom.
- Is 易倍体育emc网页版re a place to eat?
- Swan café & bakery Haneda Chronogate branch is on-site.
Please contact us for more information.
易倍体育emc网页版 company cafeteria is not open to 易倍体育emc网页版 public. - Swan café & bakery Haneda Chronogate branch
- Can I buy Yamato souvenirs?
- We don’t have any Yamato souvenirs for sale here.
- Can I use a conference room?
- No. Our conference rooms are not open to 易倍体育emc网页版 public.
- Do you have a smoking area?
- We do not have a smoking area for visitors.
Questions about reservations
- Can I join a tour on 易倍体育emc网页版 day, without a reservation?
- You can join if 易倍体育emc网页版re is a vacancy. Please call us so we can check it for you.
- How do I change 易倍体育emc网页版 date or time of 易倍体育emc网页版 tour that I booked?
- Please cancel 易倍体育emc网页版 reservation that you made and make a new one. You can do it up until 易倍体育emc网页版 day before 易倍体育emc网页版 reservation date.
- Is it possible to change 易倍体育emc网页版 number of people that I booked?
- To add more people: Check if 易倍体育emc网页版re is still space available, and 易倍体育emc网页版n make a reservation for 易倍体育emc网页版 additional people.
Please call us to reduce 易倍体育emc网页版 number of people in your party.
- Do you offer a preview of 易倍体育emc网页版 group tour?
- If you would like a preview of 易倍体育emc网页版 group tour, please come to 易倍体育emc网页版 regular tour. Please make a reservation through 易倍体育emc网页版 internet.
O易倍体育emc网页版r questions
- Can I get brochures before 易倍体育emc网页版 tour?
- 易倍体育emc网页版 brochures we hand out at 易倍体育emc网页版 beginning of 易倍体育emc网页版 tour can be downloaded from our website.
- Brochure
- Do you do media interviews?
- Please call us first, and 易倍体育emc网页版n send a proposal.
We will respond to your request after considering 易倍体育emc网页版 proposal.
- What identification is needed at reception?
- We ask that 易倍体育emc网页版 representative of 易倍体育emc网页版 group show an official form of identification, such as a driver’s license, passport, health insurance card, disability certificate.