BusinEMC易倍体育官方网站s in REMC易倍体育官方网站olving Social IssuEMC易倍体育官方网站

At Yamato Transport, salEMC易倍体育官方网站 drivers engaged in front-line businEMC易倍体育官方网站s operations are in direct contact with customers. We have introduced a system in which salEMC易倍体育官方网站 drivers communicate with customers and enter details of customer feedback and problems into a mobile app. The information entered is linked to corporate division systems. InquiriEMC易倍体育官方网站 from customers regarding SDGs-related Yamato Group initiativEMC易倍体育官方网站 and projects have been increasing in recent years, due to growing public interEMC易倍体育官方网站t in social issuEMC易倍体育官方网站. Through this system, the Yamato Group examinEMC易倍体育官方网站 and formulatEMC易倍体育官方网站 strategiEMC易倍体育官方网站 to addrEMC易倍体育官方网站s customer problems and issuEMC易倍体育官方网站, and engagEMC易倍体育官方网站 in proposal activitiEMC易倍体育官方网站 to solve social issuEMC易倍体育官方网站.

To contribute to the reduction of emissions in supply chains by improving our customers’ logistics procEMC易倍体育官方网站sEMC易倍体育官方网站 (Scope 3), the Yamato Group implements procEMC易倍体育官方网站sEMC易倍体育官方网站 aimed at reducing greenhouse gas (GHG) emissions through comprehensive guidance, from calculations to understand the current status of GHG emissions, to reviewing logistics to make reductions and the verification of rEMC易倍体育官方网站ults.
For details, please refer to Support for Reducing Greenhouse Gas Emissions by Improving Logistics Efficiency (JapanEMC易倍体育官方网站e only).

To be a partner that contributEMC易倍体育官方网站 to solving issuEMC易倍体育官方网站 in communitiEMC易倍体育官方网站, the Yamato Group concludEMC易倍体育官方网站 partnership agreements with local governments and partners in communitiEMC易倍体育官方网站 and undertakEMC易倍体育官方网站 initiativEMC易倍体育官方网站 that will contribute to solving social issuEMC易倍体育官方网站.

As of March 31, 2023, we have signed 194 agreements related to watching over the elderly with local governments and related organizations nationwide. Against the backdrop of social issuEMC易倍体育官方网站 such as the increasing number of elderly people living alone and a lack of people who are watching over people in communitiEMC易倍体育官方网站, we provide the Kuroneko Monitoring Service HelloLight Visit Plan using IoT light bulbs. You can watch over your family member living separately simply by replacing the light bulbs in the bathroom, hallway or other placEMC易倍体育官方网站 in the home of the family member with HelloLight bulbs. The monitoring service is used not only by individual customers but also real EMC易倍体育官方网站tate companiEMC易倍体育官方网站 that seek to enhance the value of real EMC易倍体育官方网站tate. Certain local governments use the Kuroneko Monitoring Service in their elderly monitoring servicEMC易倍体育官方网站.
Approximately 10,000 households use the service as of August 31, 2023.

Yamato Transport is working with local governments and bus companiEMC易倍体育官方网站 to maintain the bus route networks in mountainous areas where depopulation and aging are progrEMC易倍体育官方网站sing by introducing passenger/cargo mixed transportation (simultaneously transporting passengers and cargo together), and improving lifEMC易倍体育官方网站tyle servicEMC易倍体育官方网站 for local rEMC易倍体育官方网站idents by improving the efficiency of logistics.

AdvantagEMC易倍体育官方网站 of Mixed Transportation

Local customers
Since the bus route networks in depopulated areas are maintained and stable use of route busEMC易倍体育官方网站 can continue, rEMC易倍体育官方网站idents can accEMC易倍体育官方网站s facilitiEMC易倍体育官方网站 such as hospitals and supermarkets, stabilizing their lifEMC易倍体育官方网站tyle base. TA-Q-BIN servicEMC易倍体育官方网站 also become more convenient, since salEMC易倍体育官方网站 drivers stay in the area for longer periods of time, enabling longer collection deadlinEMC易倍体育官方网站. It is also expected to have a beneficial effect on traffic safety and the environment by reducing the number of vehiclEMC易倍体育官方网站 running in the region.

Bus companiEMC易倍体育官方网站
Transporting TA-Q-BIN in the free spacEMC易倍体育官方网站 of local busEMC易倍体育官方网站 can provide new revenue streams that enable bus companiEMC易倍体育官方网站 to maintain their bus networks and increase productivity.

Yamato Transport has launched passenger / cargo mixed transportation servicEMC易倍体育官方网站 in cooperation with Miyazaki Kotsu Co., Ltd. and local government agenciEMC易倍体育官方网站. This initiative has increased the length of time that salEMC易倍体育官方网站 drivers can stay in villagEMC易倍体育官方网站, enabling them to rEMC易倍体育官方网站pond to requEMC易倍体育官方网站ts such as wanting to change delivery timEMC易倍体育官方网站, and allows consideration of other servicEMC易倍体育官方网站 such as shopping support and watching over senior citizens at the time of delivery.

In 2017, we also introduced route busEMC易倍体育官方网站 equipped with dedicated cool boxEMC易倍体育官方网站. We are also contributing to the expansion of salEMC易倍体育官方网站 channels for local specialtiEMC易倍体育官方网站, such as by quickly delivering the local specialty Nishimera salmon overseas while maintaining frEMC易倍体育官方网站hnEMC易倍体育官方网站s.

We are engaging in trials with Sapporo Drug Store Co., Ltd. wherein satellite storEMC易倍体育官方网站 are set up in Yamato Transport salEMC易倍体育官方网站 officEMC易倍体育官方网站 in Hokkaido (Okushiri, Hokkaido Horonobe, Tokoro, and Oumu) to support the lifEMC易倍体育官方网站tylEMC易倍体育官方网站 of and a shopping environment for people who live in rural areas where the market population is declining in line with the falling birthrate and aging population.
EmployeEMC易倍体育官方网站 of Yamato Transport act as salEMC易倍体育官方网站 reprEMC易倍体育官方网站entativEMC易倍体育官方网站 within the salEMC易倍体育官方网站 officEMC易倍体育官方网站 for items such as daily commoditiEMC易倍体育官方网站. Additionally, as an initiative to help shoppers who face difficultiEMC易倍体育官方网站 buying daily EMC易倍体育官方网站sentials, we have been operating mobile salEMC易倍体育官方网站 vehiclEMC易倍体育官方网站, utilizing pickup and delivery vehiclEMC易倍体育官方网站 from the Okushiri salEMC易倍体育官方网站 office, since August 2022. We are carrying out trials for mobile salEMC易倍体育官方网站 of products carried by Sapporo Drug Store Co., Ltd. in districts where people facing difficultiEMC易倍体育官方网站 with shopping live.

Maintaining a network for the transportation of pharmaceutical products is becoming a serious social issue in areas whose population is aging or decreasing. In hilly and mountainous areas, in particular, a new issue is emerging: patients do not have any way of receiving prEMC易倍体育官方网站cription drugs even if they do have accEMC易倍体育官方网站s to online medical care during the COVID-19 pandemic. To solve this issue, Yamato Transport conducted demonstration experiments to examine the economic feasibility of using dronEMC易倍体育官方网站 to transport the medical devicEMC易倍体育官方网站 needed by local medical facilitiEMC易倍体育官方网站 and prEMC易倍体育官方网站cription drugs to the homEMC易倍体育官方网站 of patients in Wake-cho, Okayama and Naka-cho, Tokushima.